We aim to provide timely and reliable shipping for our customers. Shipping times may vary depending on location and the shipping method chosen at checkout. We strive to process and ship all orders as quickly as possible, but unforeseen circumstances may delay delivery. Shipping costs are determined based on the size and weight of the order, as well as the shipping method chosen at checkout. We may offer free shipping on orders above a certain amount or for promotional purposes. We reserve the right to modify our shipping policy at any time without prior notice. If you have any questions or concerns about shipping, please contact us.
RETURN & EXCHANGE POLICY
We want our customers to be satisfied with their purchase. However, due to the nature of some small items, we do not accept returns or offer refunds for them. This policy applies to items that are under a certain weight and size threshold, as determined by us. For larger items, we will accept returns if the product is damaged or faulty upon arrival. In such cases, we will provide a full refund or exchange for the item. If the return is due to our error, such as shipping the wrong item or a defective product, we will cover the cost of return shipping. To initiate a return, please contact us within 14 days of receiving your order. We reserve the right to refuse returns or refunds for items that have been used, damaged, or are not in their original packaging. If you have any questions or concerns about our returns and refund policy, please contact us.